STORE POLICIES


COPYRIGHT

Artwork is copyright Bee Joy España. Copyright is not transferable with the sale of work. The buyer is not entitled to reproduction rights.

Original designs, products, and photos
© 2017-2018 Bee Joy España. All Rights Reserved.


REFUNDS

I am happy to refund or exchange items within 30 days of purchase.

Refunds are given for incorrect shipments, or for items accidentally damaged in transit. I take great care to package everything so it’s extremely protected, but sometimes things happen. To be eligible for a return, please send an email describing why you would like to be refunded, along with photos of damage to hello@bee-joy.com. Damaged items need not be shipped back to me, provided photos of the damage are sent.


EXCHANGES

If you wish to exchange your item for a different one of equal or lesser value, please return your package to:
Bee Joy
1200 E 4th St #14
Newberg OR 97132
USA
You will be responsible for any shipping costs. In the package you’re mailing for an exchange, please include a note specifying which item of equal or lesser value you would like to exchange it for. Please also send an email to hello@bee-joy.com to confirm you are sending something back for an exchange.


EXCEPTIONS

DIGITAL DOWNLOADS CANNOT BE REFUNDED OR EXCHANGED.


SHIPPING

All artworks are shipped via USPS First Class or Priority. If you need an order by a specific date, please contact hello@bee-joy.com to arrange for a rush.

I am not responsible for buyer errors, such as mistyped shipping addresses, so be sure to check your information carefully! PLEASE NOTE that I am not responsible for stolen or lost merchandise. It is your responsibility as the buyer to have items shipped to a secure location and to follow the tracking number.

INTERNATIONAL SHIPPING: International orders may be subject to the duty/customs taxes and/or fees. These laws vary per country and are the buyers responsibility. Your package ships with the required customs form label required by USPS mail. This has the contents and purchase price of your items on the label. PLEASE NOTE that packages take time to go thru customs and I have no way of guaranteeing any delivery date on international shipping.

Please be patient for your item to arrive. Some areas can take up to 4-8 weeks to arrive. If you have issues please email me directly.